Frequently Asked Questions
Common questions about ordering, documentation, and shipping.
Who can order?
Qualified researchers 21 or older, acquiring materials for legitimate laboratory research. An account and research-use acknowledgment are required.
What does “3 mL” mean on the vial?
That's the vial's fill volume. The compound strength (e.g. 5 mg, 10 mg) is selected as an option on each product page.
Is there a Certificate of Analysis?
Certificates are published to the lot registry as batches are released. Look up a lot number via Verify COA. If a record isn't published yet, email research@getwll.com with the lot number.
How is it shipped?
Lyophilized (freeze-dried) materials and liquid solutions ship in the form stated on each catalog listing, discreetly packaged. See Shipping for details.
How do I pay?
Place your order to see the available payment options on the next step. An order is not paid until payment is confirmed.